Shipping policy

Thank you for shopping with us! Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

  • Processing Time: All orders are processed and shipped within 1-2 business days after your purchase is completed.

  • Shipping Days: Orders are shipped Monday through Friday. We do not ship on weekends or public holidays.

  • If we are experiencing a high volume of orders (such as during major holiday sales), shipments may be slightly delayed. If there is a significant delay in the shipment of your order, we will contact you immediately via email or phone.

2. Shipping Rates

  • Free Shipping: To provide you with the best shopping experience, we offer Free Shipping on all orders. There are no hidden fees or extra shipping charges at checkout.

3. Shipping Carriers

We partner with the most reliable shipping carriers to ensure your package arrives safely and quickly. Depending on your location and the size of your order, your package will be shipped via one of the following carriers:

  • USPS (United States Postal Service): First-Class Mail or Priority Mail

  • FedEx

  • DHL

Note: Our system automatically selects the most efficient carrier for your delivery address to ensure the fastest possible transit time.

4. Shipment Confirmation & Order Tracking

  • Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s).

  • The tracking number will be active and ready to use within 24–48 hours of shipment. You can track your package directly on the carrier’s official website.

5. Customs, Duties, and Taxes

  • Please note that our free shipping policy does not cover any customs duties, taxes, or import fees applied to your order upon arrival in your country. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, VAT, etc.).

6. Contact Us

If you have any questions about your order's shipping status or need to update your delivery information, please feel free to reach out to our customer support team:

  • Email: jxshfw166@163.com